Written by Zach Asher from Amerigo Auto Transport When shipping a vehicle, especially a high-value one, there are numerous factors to consider.  Unfortunately, the auto transport industry has its fair share of dishonest companies that might not meet your expectations. Whether it’s poor equipment quality, language barriers with overseas call centers, or low-quality truck drivers, you need to be vigilant to avoid these scams. Here’s how to ensure your vehicle is in good hands, and how to identify companies that could leave you frustrated and at risk. 1. Equipment Quality: Why It Matters One of the most critical aspects of vehicle transport is the quality of the equipment being used. When shipping your vehicle in an enclosed trailer, especially for valuable or classic cars, you need to ensure that the transport company uses a hard-side enclosed trailer. These trailers are far superior to soft-sided options and provide extra protection for your vehicle from weather, debris, and other risks on the road. Some companies might cut corners and use lower-quality trailers, leading to a greater risk of damage during transit. A reputable company should be able to guarantee that they use well-maintained, high-quality enclosed trailers that meet industry standards. How to avoid it: Ask specific questions about the type of equipment the company uses. Ensure that they have hard-side, enclosed trailers designed to protect your vehicle, especially if it’s a luxury, classic, or high-value car. A good company should also be able to provide photos or documentation about the trailers used and assure you they are properly maintained and regularly inspected. Don’t settle for vague answers—your car’s safety is paramount. 2. Language Barriers and Overseas Call Centers A major red flag when choosing an auto transport company is encountering overseas call centers with representatives who don’t speak fluent English. This can cause significant communication issues, leading to misunderstandings about the transport process, pricing, delivery times, and special requirements for your vehicle. Overseas call centers can sometimes be a cost-cutting measure for companies, but they also introduce the risk of poor communication. These representatives might not fully understand the nuances of the auto transport industry, which could lead to misquotes, missed deadlines, and unfulfilled promises. How to avoid it: Always ask who you’ll be speaking to and where the customer service is based. If you encounter a language barrier or an...